Shipping policy
Overview
At Veler, we are committed to ensuring that your orders are delivered safely and promptly. Below you will find all the important details regarding our shipping process.
Standard Delivery
Delivery Time: 3–5 business days across the country.
Please note: Delivery times are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.
Pre-Orders
Delivery Time: 14–21 business days after purchase.
Please note: Pre-order delivery times are estimates and subject to potential delays due to production or shipping factors.
Returns
We accept returns within 7 days of receiving your order.
To review our complete return process, please visit our Return Policy page.
Additional Notes
Orders are processed and dispatched on business days (Sunday to Thursday, excluding holidays).
You will receive a confirmation email with tracking information once your order has shipped.
We currently ship nationwide. International shipping options will be available soon.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@veler.shop or contact us at Weizman Boulevard 30, Ramat Hasharon, 4721127, IL.